Payment Options - Energy+ Inc.

Payment Options

You have many convenient and efficient ways to pay your hydro bill. Choose the method that is right for you. Payment Options are listed on the back of your bill.

Payment Arrangements

If you are having or expect to have difficulty paying your bill, we encourage you to contact us as soon as possible to discuss payment options. 

About residential customer payment timelines and our collection process. Business payment timelines are different.

Automatic Payment Plan

Our Automatic Payment Plan (APP) offers a convenient, hassle-free way to pay their bill, and it's available to all customers. Equal Billing option is also available. To sign up, please complete the Automatic Payment Plan form.

Pay Through Your Financial Institution

Most financial institutions allow you to pay your bill in person or using telephone or online banking.

Pay by Mail

You can mail your payment to us, together with the top portion of your bill. Make cheques payable to Energy+ Inc., P.O. Box 1060, Cambridge, ON N1R 5X6. Please be sure to allow enough time for your payment to arrive at our office before the due date on the bill. ** Do not mail the bill payment if a Canada Post strike is expected, or during a strike / lock-out. 

Pay By Debit

Debit payments are accepted at the County of Brant locations: Burford (26 Park Avenue), St. George (7 Gaukel Drive) and Paris (66 Grand River Street North).

Pay by MoneyGram

MoneyGram is a money transfer service that lets you safely and quickly pay bills using cash or debit-card from Canada Post locations. Moneygram charges a $3.99 convenience fee for the next-day service. You can find your nearest MoneyGram location by visiting their website's locating feature, or calling 1-800-666-3947.

Pay by Credit Card

Pay your electricity bill using your VISA or MASTERCARD, any day, 24x7 using secure card payment options that are provided by Paymentus Corporation, our third party provider. Paymentus charges a convenience fee of 1.75% of the total transaction to use this service. Energy+ does NOT receive any part of this processing fee. For example, if your hydro bill payment is $200, Paymentus charges a $3.50 convenience fee. 

You can make a secure online payment or call 1-866-447-5021 to pay with your Visa or MasterCard using Paymentus.

Please be sure to have your Energy+ account number handy when using this third party service.

Energy+ does not accept credit card payments in its offices. 

Dropbox Location

After hours, deposit cheques or money orders in the in the "Drive Thru" Night Deposit Box located at 1500 Bishop St, Cambridge. Do not deposit cash in the Dropbox location.  Note: There is no Dropbox location at the Paris Operation Centre.

Other Options

Please contact Customer Care for other available payment centres and options.